Payment Policy

Last updated: 9-11-2025

At NovaNomade, we strive to make your shopping experience smooth, secure, and flexible. To ensure convenience for all our customers, we accept a wide range of trusted payment methods.

🏢About Us

  • Customer service: Mon–Fri: 09:30–18:00, Sat: 12:00–17:00, Sunday: Closed
  • Company name: Tedstrade
  • Address: Stadhuisplein 260, Tilburg, North Brabant, 5038 TG, Netherlands
  • Email: info@novanomade.com
  • Contact form: get in touch
  • Phone: +31 634480509
  • Company Number (KvK): 98263226
  • Tax Number: NL005320705B09

✅ Accepted Payment Methods

We currently support the following options:

  • Credit & Debit Cards (Visa, MasterCard, Maestro, American Express)

  • PayPal

  • Apple Pay & Google Pay

  • Shopify Payments (secure checkout directly on our store)

All transactions are processed in EUR (€). If your card or account is registered in another currency, your bank or provider may apply conversion rates and fees.

🔒 Secure Transactions

  • Every payment is encrypted and processed securely through certified payment gateways.

  • NovaNomade does not store your card details.

  • You will receive an order confirmation email once your payment has been successfully completed.

📝 Payment Authorization

  • Orders are only shipped after full payment has been authorized.

  • If your payment cannot be verified, NovaNomade reserves the right to cancel the order.

  • In case of suspected fraud or unauthorized activity, we may request additional verification before processing.

🏷️ Taxes & Duties

  • All prices displayed include VAT where applicable.

  • International customers may be subject to customs duties or local taxes, which are the responsibility of the buyer.

⚠️ Failed or Declined Payments

  • If your payment fails, please double‑check your details or try another method.

  • For assistance, contact our customer service team.

📬 Questions

In case of any issues of questions please contact us.
We respond within 1–2 business days.